Rahul Bhatia has returned to lead the day-to-day operations of an airline that he co-founded nearly two decades within the past, amid a turbulence that “can also honest tranquil never bear taken internet page”.
“I step into my expanded role of managing the affairs of IndiGo with a deep sense of accountability—not handiest to the company’s customers and its shareholders, however to every worker who powers this airline,” Bhatia wrote in an inner point out to IndiGo staff after he took over as length in-between CEO of Interglobe Aviation Ltd. following the resignation of Pieter Elbers — effective straight away.
“What occurred closing December can also honest tranquil never bear taken internet page… Our customers didn’t deserve it and nor did all of you, especially the frontline staff who bore many of the brunt for no fault of theirs…,” he went on to inform.
“I choose to internet page on document my indebtedness to all my colleagues who carried the company’s depraved with grace and dignity, and ploughed through sleepless nights to revive IndiGo’s operational integrity. You are certainly the residing spirit of IndiGo!”
Hindustan Situations has considered a duplicate of this inner point out.
IndiGo CEO resignation
Elbers, who took the helm of IndiGo in September 2022, has resigned as CEO of the company with instantaneous carry out. Under him, India’s perfect airline grew to vary into a $10-billion enterprise, expanded its rapid to over 440 aircraft, and positioned a historical remark for 500 Airbus A320-family planes.
Till, all of it came crashing down.
No topic his successes, Elbers’ tenure modified into marred by an operational meltdown in December 2025. The flight crisis modified into precipitated by IndiGo’s battle to implement new strategies designed to quit pilot fatigue.
Between December 3 and 5, IndiGo cancelled over 2,500 flights and delayed nearly 1,900 extra, affecting over 300,000 passengers.
The DGCA imposed a document gorgeous of ₹22.20 crore and issued remark-cause notices straight away to Elbers. Whereas he at the initiating put survived requires his resignation, the crisis very much dented the airline’s reputation for punctuality.
Bhatia promised to repair the mess.
Rahul Bhatia returns to IndiGo
In the inner letter, Bhatia sought the toughen of IndiGo staff “to ensure that we obtain our factual of preference with our customers and obtain the glory of being the pleasure of India”.
“Let us bear centered and to blame, remain fiercely united and dedicated to the cause, and continue to make what we make simplest—provide cheap fares, and a courteous and trouble-free trudge back and forth ride to our customers.
“I sit down up for working with all of you, and I rob this occasion to extend very simplest needs to you and your respective households,” he stated, with “Fundamental Hoon Na” in his mark-off.
On Tuesday, IndiGo shares rose 3.46% to ₹4,382.forty five apiece on the BSE at the same time as the benchmark Sensex ended the day 0.82% better at 78,205.98 aspects.
