Updated on: Dec 26, 2025 03:40 pm IST
The gain feud between the Indian CEO and the San Francisco-based founder went viral.
An Indian CEO is underneath scrutiny for his reach to handling a buyer’s grievance. After a San Francisco-based developer-founder shared particular suggestions on why he didn’t esteem a product, the CEO responded by citing excessive user numbers and suggesting the critic lacked understanding.
It all started with a put up highlighting a comment by Aiden Bai about CodeRabbit. Reacting to the tweet, Bai expressed, “I despise coderabbit’s product with a burning passion.” One of the most workers working on the corporate shared that he might presumably be fully pleased to hear the suggestions, prompting Bai to allotment his observations on the thread.
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CodeRabbit’s CEO, Harjot Gill, joined the conversation and wrote, “Aiden – you clearly have not any thought about what you are talking about. Now we maintain extra customers than everyone you excellent talked about (mixed).”
He added, “Gathered, I am queer how we are in a position to dangle it less complicated and idiot proof for indie builders. Per chance less complicated controls and a extensive selection of handholding can reduction.”
The response soon went viral, drawing excessive backlash from social media customers. Bai also reacted to the put up. He wrote, “Me: uses coderabbit, would now not esteem it. coderabbit eng: how attain we attain better. me: [list of feedback]. coderabbit CEO: you have not any thought what you are talking about. me: ??? no surprise the product is so s**t.”
Addressing Bai, Gill talked about that the corporate is ready to hear if the criticism is “positive”. He posted, “Correct to place the anecdote straight – We always welcome positive suggestions. I truly maintain viewed your posts on X over the final few days and they’ve been overly detrimental/malignant with out positive suggestions. If you happen to maintain vital suggestions on ideas on how to pork up the product, we’re all ears!”
HT.com has reached out to Harjot Gill and Aiden Bai. This anecdote will be up as much as now as soon as they respond.
Social media reacts:
An particular person wrote, “I’m a user myself, and the reviews are absolutely legit. Hope it’s no longer falling on deaf ears.” One more added, “Bro, I’m laughing so exhausting haha what a shaggy dog memoir.”
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A Third posted, “Code Rabbit is undoubtedly one of many most overhyped merchandise within the history of AI coding.” A fourth expressed, “If customers give suggestions and management dismisses it, the product suffers.”
